Thanks. My issue does sound a bit different where the RDP shows the pairing icon and properly pairs with no issues, but the PCOIP doesn't show the icon at all.
We do not use SEP Firewalls and are on Lync 2013 Server
Details:
VDI: OS Windows 7
Horizon View 5.2 (latest)
VMware View Agent 5.2.0.987719
VMware Horizon View 5.2 Remote Experience Agent
Lync 2013 client
Antivirus: Trend Micro (client less on VDI Machines)
Host machine: OS Windows 7 SP1
Office 32bit
VDI Plugin (32bit)
Lync 2013 client (tried installed and not installed with no changes)
Horizon View Client 5.4 (latest)
I've had a ticket open with Vmware for almost two weeks now with no help yet.